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  1. Check-in Wait Time and Guest Satisfaction at a 150-Room Business Hotel: SERVQUAL Survey Linked to PMS Data

    @bhm-front-office-check-in-wait-time-guest-satisfaction-pms-survey

    BHM / BHMCT

    An industrial-training study that pairs a front-office guest survey with anonymised PMS arrival timestamps

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    • SERVQUAL-based guest questionnaire (5-point)
    • PMS arrival and check-in reports (Opera / IDS-class PMS)
    • Stopwatch observation sheet
    • Google Forms / printed survey
    • +1

    Front Officebeginner6 weeksAll India

  2. Food-Cost Leakage Audit of an All-Day-Dining Outlet: Standard vs Actual Cost with POS Sales Mix

    @bhm-fnb-all-day-dining-food-cost-leakage-audit-industrial-training

    BHM / BHMCT

    An industrial-training project report that traces where the food-cost percentage goes — recipes, issues, wastage and menu mix

    Free preview
    • Standard recipe cards and plate costing
    • POS sales-mix reports (Simphony / IDS-class POS)
    • Stores requisition and issue records
    • Kitchen wastage log
    • +2

    Food & Beveragebeginner6 weeksAll India

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